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Opening Times and Booking an Appointment

Opening Times

The surgery is open between 8.00 am – 6.30 pm Monday to Friday.

Telephone access available from 8.00 am to 6.30 pm

Booking Appointments at Cwm Calon Surgery

Patients at Cwm Calon Surgery can book appointments in several convenient ways:

  • By Telephone: Call the surgery during opening hours on 01495 533533.
  • Online: Use the NHS App or By Emailing the practice to book routine appointments.
  • In Person: Visit the reception desk during surgery hours.

Appointment Types:

  • Urgent (Same-Day) Appointments: For acute medical needs. Patients are advised to call early in the day. Reception staff will triage and allocate appointments based on clinical urgency.
  • Routine Appointments: For non-urgent issues, follow-ups, or long-term condition management. These can be booked up to 4 weeks in advance and may be face-to-face, by phone, or online.
  • Telephone Consultations: Suitable for issues that don’t require a physical exam.
  • Home Visits: Available for housebound patients. Requests should be made before 10:00 AM.

Out-of-Hours Care:

When the surgery is closed (after 6:30 PM on weekdays, weekends, and bank holidays), patients should contact NHS 111 for urgent medical advice or assistance 

For emergencies, always call 999.